Before by KataBene

Privacy Policy

Last updated: January 2024

1. Introduction

Before by KataBene ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name and contact information (email, phone number, address)
  • Booking and payment information
  • Communication preferences
  • Any other information you choose to provide

3. How We Use Your Information

We use the information we collect to:

  • Process bookings and payments
  • Send booking confirmations and updates
  • Respond to your inquiries
  • Send marketing communications (with your consent)
  • Improve our services
  • Comply with legal obligations

4. Data Sharing

We may share your information with:

  • Payment processors (Stripe) to process transactions
  • Email service providers to send communications
  • Partners involved in delivering your Experience Week
  • Legal authorities when required by law

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at before@katabene.com.

7. Cookies

We use cookies to improve your experience on our website. See our Cookie Policy for more information.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Booking records are kept for 7 years for accounting purposes.

9. International Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place for such transfers.

10. Contact Us

For any questions about this privacy policy or our data practices, contact us at:

Email: before@katabene.com
Address: Av. Jaime Rey I. 17, Jávea, Alicante 03730, Spain
Phone: +34 691 934 756

11. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our website.